Contact Us

Get In Touch

Have a question about your order, shipping, or one of our products? We're here to help.

For shipping enquiries, order updates, care concerns, patina questions, or any general queries, complete the form below and here's what you can expect:

  • Personal attention from a real member of our team
  • A considered, detailed response within 2 business days
  • Our unwavering commitment to craftsmanship and quality

If you're looking to place a custom order or product enquiry, please use our dedicated Custom Order Request form instead — it helps us gather everything we need to bring your vision to life.

You're also welcome to email us directly at contact@empirecopper.com. Please include as much detail about your query as you can.

A rectangle picture with a dark navy background. On the right hand side of the picture, a copper and blue patina clock sits but it is only half in the picture. The hour hand is at number 12. The clock is made by Empire Copper.
Customer Service

Frequently Asked Questions

Here we answer some of our most commonly asked questions

FAQS